Global Translogic, Inc. - Where Presence and Attitude Define Quality Service

Call Center Solutions

What We Do

Global Translogic Inc provides call center solutions for Fortune 500 companies in various industries such as Retail & Consumer Products, Transportation, Food & Beverage, Automotive, Technology, Telecommunications, Travel & Hospitality, Health Care, Financial Services, and Government.

We recognize that Fortune 500 companies see offshore outsourcing as part of a worldwide strategy to optimize human capital. Offshore outsourcing allows work to be done wherever it can be done better, at lower cost. Our Clients look to Global Translogic as a partner delivering value-added services that have an immediate impact on revenue, and service trademark expectations.



Value Proposition

The Global Translogic value proposition: “Lower cost, higher quality, and better, more efficient productivity.”

Global Translogic established offshore facilities in the Philippines to deliver BPO solutions to its customers.
This model allows Fortune 500 companies to take advantage of the following benefits:

  • Lower labor cost
  • Access to a highly educated professional labor pool with neutral accent and excellent English proficiencies
  • High customer service mindset and culture
  • Affinity and adoption of Western culture
  • Availability of resources with language proficiencies in Spanish, and Chinese (Mandarin, Cantonese, Fukien)

Services

Customer Acquisition and Retention

 

Back Office and Data Processing

  • Telesales and Order Booking
  • Lead Generation
  • Market Research
  • Customer Service support
  • Customer Welcome Calls
  • Customer Loyalty Programs
  • Inbound Sales
  • Technical Support

 

  • Data Entry and Record Maintenance
  • Accounts Payable and Receivable
  • Shipment Process and Invoice Auditing
  • General Ledger and Reconciliations
  • BOL & POD Scanning
  • 24-hour Customer Contact Center
  • Carrier Development
  • Transcription & Captioning
Customer-Focused Third Party Logistics Outsourcing and Call-center Company based in United States (US) and the Philippines.